What is DuitNow QR?

How does DuitNow QR differ from the existing QR payments offered by Banks and e-wallet providers?

How does DuitNow QR benefit consumers?

Is DuitNow QR free?

Where will I find the DuitNow QR?

Do I need to register to use DuitNow QR?

Is there a limit to the amount that I can pay with DuitNow QR?

How do I dispute or request for a refund if a Merchant did not deliver the goods, services or cash withdrawals as advertised by the Merchant for which the DuitNow QR payment was made for?

Do I still need to contact the Merchant and/or any other parties to investigate my dispute or request for a refund once I have done so with my Bank or e-Wallet?

Is there a time limit for which I can dispute or request for a refund?

What evidence do I need to provide to my Bank or e-Wallet when I dispute or request for a refund?

I have raised the dispute or request for a refund via my Bank or e-Wallet's channel. What should I do now?

My Bank or e-Wallet has not reverted on my claim. How long do I have to wait?

My request for refund is successful. How will my Bank or e-Wallet provide my money back?

I was not able to get my full DuitNow QR payment refunded. Is this possible?

Will the public or individual customer be charged any transaction fees when making QR payments?

Will products or services purchased using QR payments cost more than cash or other electronic payments (e-payments)?

What is MDR, who charges and pays for it?

Why must MDR be charged?