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How to Trigger Network Messages from PayNet

1. Pre-requisite

ℹ️ Pre-requisite: You'll need to be assigned to the One Stop Portal Switch Management SAN group > Member role. If you're having any access issues, please reach out to ask@paynet.my for help.

2. Access the PayNet Dashboard

3. Navigate to the One Stop Portal

  • Click on “One Stop Portal” under Portals and Services.

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4. Viewing the FI Stations' Statuses

  • You are redirected to the One Stop Portal Dashboard.

  • Select the NextSwitch Console on the left-hand sidebar.

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  • The NextSwitch Console page is displayed.

  • Select the “SAN” tab.

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  • The SAN Next Switch Console page is displayed.

  • At the top of the page, you'll find a status panel with the badge indicating whether your organization is currently signed on.

    • Signed On: PayNet is actively routing transactions to your organization.

    • Signed Off: PayNet is no longer routing transactions to your organization. 

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  • Below the status panel, you'll see station cards, each representing a station configured with the SAN Switch. Each card displays status badges that show the station's current connection status:

    • Online: This station is connected to PayNet and can successfully send and receive echo messages.  

    • Offline: This station is no longer connected to PayNet and can't send or receive echo messages.  

    • Unknown: We cannot determine the last connection status for this station.

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ℹ️ All badge statuses refresh automatically every 30 seconds.

 

5. Entering Sign Off

This section guides SAN participants in performing essential network operations through the One Stop Portal. The actions that can be performed on the SAN Next Switch Console are:

  1. Sign Off – Disconnects your stations from the SAN network.     

  2. Sign On – Re-establishes your stations' connection with the SAN network.

  • To perform Sign Off, click on the Actions button in the “Overview” tab

  • Select “Sign Off”.

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  • A popup appears to confirm understanding of this action. Select the checkbox to acknowledge.

  • Click “Confirm”.

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  • Upon successful Sign Off, a popup confirming the action is displayed

  • The Recent Activities Panel only displays action history for the past 24 hours.    

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6. Entering Sign On

  • To perform Sign On, click on the Actions button in the “Overview” tab

  • Select “Sign On”.

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  • A popup appears to confirm understanding of this action. Select the checkbox to acknowledge.

  • Click “Confirm”.

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  • Upon successful Sign On, a popup confirming the action is displayed

  • The Recent Activities Panel only displays action history for the past 24 hours.

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