This guide outlines the steps required to grant the roles required to interact
with:
- Dispute Management - RPP module
- Transaction - RPP module
1. Access the PayNet Dashboard
Open the
PayNet Dashboard
in your browser and log in using your credentials.
2. Navigate to Team Management
- Click on the user avatar at the top right of the screen
- Select “Team Management”
- A new tab “User Management” is triggered
| ℹ️ | The “Team Management” selection is available to Company Administrators only. Please reach out to your company’s admin if you require permissions to the RPP Downtime modules. |
3. Navigate to the team member in question
- In the new “User Management” tab, search for the team member who will be interacting with the Downtime Maintenance - RPP module.
- Click on the team member’s name
4. Assign them an RPP role
- Scroll to the “User Group” card
- Click on the “Edit” button
- The “Assign Group to User” page appears
- Click on the expand button under the “One Stop Portal” section button
- Scroll to the “Dispute RPP” section
| ℹ️ | More than one role can be assigned per user. Please ensure compliance to internal role - permission metric when performing role assignment. |
- Select the “Member” role if the team member needs maker permissions
- Select the “Manager” role if the team member needs checker permissions
- Select the “ReadOnly” role if the team member should not have any initiation or reviewing rights
- Changes are automatically saved upon selection
- When done, scroll to the top of the page and click the back button at the top left. The changes are now visible at the “User Group Card”