Circular visibility depends on:

• Your assigned product roles (e.g., RPP Manager, MyDebit Member, FPX Member)

• The Products/Services tagged on the circular

• Whether the circular is tagged as Others

• Only circulars that match your product domain will appear in Circulars module.

Circulars are shown only if:

User Product Role = Circular Product/Service Tag

Example:
If your role is RPP Manager, you will see circulars tagged under DuitNow only. Circulars outside this domain will be hidden.

If you have more than one role, access is inclusive. You will see circulars from all product domains that match any of your roles. Circulars outside these domains will be hidden. For example as below depicted:

• Role A: RPP Manager → DuitNow

• Role B: MyDebit Member → MyDebit

  
  You will see:

  • DuitNow circulars

  • MyDebit circulars 

This is usually due to role differences.

Your colleague may have:

• A different or additional product-role

• Company Administrator privileges

• Access granted by your Company Administrator

Circulars always depend on matching user role → product domain.