If the signature request was sent to the wrong person, you’ll need to cancel the current request from company registration application and initiate a new one using the correct authorized signer's email address.

For security and compliance reasons, you should not allow the signature request to be reassigned or forwarded once it has been issued. The link is uniquely tied to the email address of the designated signer.

When can I cancel and update?

You are allowed to cancel the eSign request and enter a different authorized signer's email only between:

• The point after the eSign request is submitted, and
• Once you reach the final page submission, the option to change the authorized signer is no longer available.

What happens when I cancel?

• The existing eSign access link sent to the previous authorized signer will become immediately invalid.
• You can then enter a new email address for another authorized person to receive a fresh eSign request.

This process ensures that only the intended and correct individual is able to access and complete the digital signature securely.