1. Locate Biller Code and Customer Reference:
Customers find the Biller Code and Reference numbers on their bills or invoices.
2. Log In to Internet/Mobile Banking:
Customers access their bank’s Internet or Mobile Banking platform.
3. Select JomPAY Payment:
Choose JomPAY as the payment method.
4. Enter Biller Code and Reference:
Input the Biller Code and Customer Reference Number(s) exactly as on the bill.
5. Confirm Payment Details:
Verify biller name and payment amount.
6. Authorize Payment:
Complete the payment using the bank’s authentication process.
7. Receive Confirmation:
Payment is processed and confirmed immediately or on the same banking day if within cut-off times.