💳 How FPX Payments Work – Step-by-Step
1. Customer Selects FPX at Checkout: On a merchant’s website or app, the customer chooses FPX as the payment method.
2. Bank Selection: The customer selects their bank from a list of participating banks.
3. Redirect to Bank’s Internet Banking: FPX securely redirects the customer to their bank’s Internet Banking portal.
4. Customer Logs In and Authorizes Payment: The customer logs in and authorizes the transaction, often with multi-factor authentication such as OTP.
5. Real-Time Fund Transfer: The bank debits the customer’s account and transfers funds to the merchant’s account instantly.
6. Payment Confirmation: FPX sends immediate confirmation to both customer and merchant, enabling the merchant to process the order.
💡 Tip: Ensure you have access to your bank’s Internet Banking and your OTP device or app before starting the FPX payment process.