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How to View MyDebit Transactions

Introduction

This serves as a comprehensive guide for participants to view their MyDebit financial transactions within the One Stop Portal (OSP).

 

Pre-requisite

ℹ️ Note: To ensure full access, you need to be assigned to the One Stop Portal NextSwitch Management Member group. If you experience any access issues, please contact ask@paynet.my for support.

 

Viewing Transactions

 

1. Log in to OSP and select NextSwitch Console from the left-hand sidebar. If NextSwitch Console is not visible, it indicates you are not yet assigned to the One Stop Portal NextSwitch Management Member group. For access issues, please contact ask@paynet.my.

 

      NextSwitch Console selection from the OSP sidebar    

   
Select NextSwitch Console from the OSP sidebar.    
 



2. In the top section of the page, click the dropdown and select Transactions.

Image showing Transactions selected in the dropdown
Change the view to Transactions.

 

You will be directed to the transactions page:


The main transactions page view.



3. Select a time range by clicking on the Calendar 🗓️ icon on the right side of the page. You can choose a preset or define your own. Keep in mind that only transactions from 3 days ago or earlier are visible in this module.

Image showing the calendar icon and date range selection
Use the calendar icon to select a time range.



4. Optional: To retrieve a specific transaction, you may enter a Retrieval Reference Number (RRN).

Image showing the RRN search field
Optional: Enter a Retrieval Reference Number (RRN).



5. Optional: To filter transactions where your institution is either the **acquirer** or the **issuer**, tick the corresponding boxes in the top-left corner.

Image showing the acquirer and issuer filter checkboxes
Optional: Filter by Acquirer or Issuer status.

 

ℹ️ Note: If your institution only acts as either the acquirer or the issuer, applying this filter will hide all your transactions, rendering it ineffective.

 

6. Click Search.

Click Search to load the transactions.



7. To view additional details for a transaction, click the expand icon on the leftmost side of each row in the transaction table.

Click the expand icon to view transaction details.



8. In the transaction details panel, click on a transaction legs/strong to view additional details such as leg entry time, message payload, and more.

Image showing the transaction legs panel
Click on a transaction leg for technical details.