✅ Frequently Asked Questions (FAQs)
Are There Any Fees?
- DuitNow Transfer is free for consumers for transactions up to RM5,000.
- For transactions above RM5,000, a fee of RM0.50 may apply, though some banks may waive this fee.
- Businesses should check with their banks for applicable fees, as they may vary.
What Are the Transaction Limits?
- Consumers can transfer up to RM50,000 per transaction.
- Businesses can transfer up to RM10 million per transaction.
- Daily or monthly limits may vary depending on your bank or e-money provider’s policies.
Can I Schedule Future or Recurring Transfers?
Yes, DuitNow Transfer supports both future-dated payments and recurring transfers, allowing you to automate your regular payments conveniently.
How Can I Manage My DuitNow IDs?
- You can view, add, modify, or remove your registered DuitNow IDs via your bank’s internet or mobile banking platform.
- If you wish to switch your DuitNow ID registration from one bank to another, you can do so by going through the registration process with the new bank.
What Should I Do If I Enter the Wrong DuitNow ID?
- Always verify the recipient’s name displayed during the transaction before confirming payment.
- If you accidentally send money to the wrong DuitNow ID, contact your bank immediately for assistance.
- DuitNow’s Name Enquiry feature helps minimize such errors by showing the registered name before transfer.
Who Can Use DuitNow Transfer?
- Individuals with Malaysian bank or e-money accounts.
- Businesses registered with SSM that have linked their Business Registration number as DuitNow ID.
- Supported by all major banks and many e-wallet providers in Malaysia.
How Will I Know If My Fund Transfer Is Successful?
- You will receive an acknowledgement or notification from your bank or e-wallet provider when the DuitNow Transfer is successful or has failed.