This guide provides step-by-step instructions for Company Admins to view, add, update, and manage user access in the SSO portal.
1. Log In
Login using your Company Admin account at: https://account.paynet.my/login
If you need help with registration, follow this guide:
https://portal.paynet.my/home/user-guide/37175090424345/51144699524505
2. Open your profile menu
After a successful login, click the User Profile icon (top-right).
3. Go to Team Management
Click Team Management.
4. Enter User Management
You will land on the User Management module.
People, Groups, New Joiners and Invitees
5. Search for a user
Use the search bar to locate an existing user within your organization.
You can search by:
Email address
First name
Last name
Status (Active or Inactive)
Search a user
6. Add a user
You can add a user directly from User Management:
Click + Add Users.
Enter the email address to invite.
Click Proceed — an invitation email will be sent to the address provided.
After adding, you can monitor the invitation under Invitees.
Limit: You can invite up to 50 users at a time.
Add User
Sending Invitation
7. Active or Inactive user status
Administrators can deactivate or reactivate user access:
To deactivate, toggle Status to Inactive.
To reactivate, toggle Status to Active.
Note: You cannot delete a user; set their status to Inactive instead.
Disable or Enable a user
8. Update user information
From a user’s profile, Company Admins (Admin – Manager) can:
1. Update user information in the User Information widget by click Edit button:
a. Full Name
b. Job Level / Designation
c. Access Level
d. User Status
e. Unassigned user from the company (remove linkage)
2. Once the information update, click Save Changes button
3. Initiate password reset (sends a temporary password to the user by email)
4. Add or remove assigned User Group Roles (select application/module and click Done to save).
5. Restrictions: Company Admins cannot change a user’s MFA settings or phone number
(MFA changes are self-service by the user)
9. Search for a group
1. Use the search bar in the Groups tab to find a group by name or access role.
2. Click any group access role to open it and view the users assigned to that role.
Search a Group
10. View & manage users in a group
The group view lists all users assigned to that access role.
Remove a user: Click the “X” next to their name.
Add a user: Click “+ Assign People”, select the user(s), then Done to save.
Group Access Role view
11. New Joiners
Users who signed up independently (without an invitation) appear here.
Action: Approve or Revoke
Review the list and Approve only those who belong to your company.
Revoke any user who should not be part of your organization.
Tip: Always verify the email domain and user identity before approval.
New Joiners View
12. Search for invite
Users who were invited via email appear here. Use the search bar to find an invitee by email address.
This section shows:
Invitee email address
Company name
Invitation date
Invitees Page