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Will the public or individual customer be charged any transaction fees when making QR payments?

No. Transaction fees will not be charged on individual customers. Customers who encounter such a situation are advised to lodge a complaint with

i. the merchant acquirer. The merchant acquirer's company name or logo should be displayed along with the QR code at the merchant's point-of-sale (either physical or online stores); or
ii. their respective e-wallet service provider (bank or non-bank issuer)

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(Note: Acquirers are banks or non-bank financial service providers that onboard merchants to enable them to accept electronic payments for the sale of goods and services to their customers.)